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Friday, August 03, 2007

There are certain things that are sweet about Barbados.Dealing with Cable and Wireless is not one of them.Like those who had purchased the sweet deal for high speed Internet only to realize afterwards that they couldn't even watch videos on Youtube.Cable and Wireless subsequently sweetened the deal by giving 'FREE' band-with,double the amount that you had initially purchased. Now you can watch those videos.....just barely...

This is what happened to me throughout the process of getting Internet access for my mobile phone.I tried the automatic configuration and it didn't work so I then called their customer support number.The first tech didn't know what I was talking about so I said OK and called again.This time I got a different person who told me that should be no problem just visit a bmobile store and have them manually configure it.

Yesterday I went to the bmobile store at Cave Shepherd in the city to get my phone manually configured.The first lady told me quite bluntly that they are not manually configuring phones anymore while the other lady decided to check my telephone number using the computer system.It is only then that I realised why I have not been able to access the Internet.I am not on Cable and Wireless'Network.So can someone please tell me why I have to pay them to use a mobile...why I use a C&W cell number....

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