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Problem solved.I went to Bridgetown today and headed for the bmobile store at Cave Shepherd. Oops it is not there anymore.I Didn't realise that they had relocated.

The bottom line is that after a long conversation with the reps I manage to convince them to give me the settings so that I could manually configure the phone myself to prevent me from continually pestering them.This they did and finally the problem has been solved.....will there be another time?

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